Windows XP Remote Assistance service allows us to access your computer and resolve any errors or problems you having with your PC.  It enables us to provide Remote Support for you, without the need to dial expensive phone lines provided by your PC manufacturer or ISP.  To allow us to Support you using Remote Assistance you will need to be connected to the Internet and we will give you instructions on how to send a Remote Assistance request to allow us access to your PC.  This request will be password protected to prevent other people accessing your PC.  So it is as secure as it is ever going to be.  Remote Assistance is built into Windows XP by Microsoft, so there are no programs to download.

If you would like help with your PC problems please contact us, telling us the nature of your problem.

If you are having any PC Problems at all you can contact me.

Pricing: 

For all support issues I charge £6 per hour ($9 US Dollars or 9 Euros) (way below what a Computer Support Professional usually charges).

£6 ($9 US Dollars or 9 Euros) is my minimum charge therefore if it only takes 1 minute to an hour you will only pay £6  ($9 US Dollars or 9 Euros) (rather than the usual average minimum charges of £50 or $60). 

The only time I would charge more is if there are additional costs involved in which case I will ask your permission and detail the costs involved before carrying out the support.  If I don't fix the problem you don't pay anything!

Payment:

Payment in the UK: By Credit Card, Paypal.com, NoChex.com, Cheque or Postal Order.

Payment in the rest of Europe (Euros): By Credit Card or Paypal.com

Payment in the US and rest of the world: By Credit Card or Paypal.com